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We can’t wait to welcome our delegates to the New Horizons in Safer Gambling Conference this October 28 - 30, 2024 at the Vancouver Convention Centre, in beautiful Vancouver, British Columbia.

Safer Play: The Competitive Advantage
What if we looked at safer play as an opportunity rather than an obligation? What if we focused on what we want to do rather than what we can’t change? As an industry, we know we can’t eliminate all harms from gambling, but we can certainly take steps to make it safer. Happy, healthy players who are having fun with their play are key to a sustainable industry and responsible growth. So how do we make safer play a competitive advantage?

Safer play can take many forms: it is gamifying tools that help players set limits; it’s choosing products where risks are reduced or mitigated; and it’s determining how to market to players of varying risk levels. Safer play is also about how we support our players through challenging conversations, and understanding how to interact with those who demonstrate high-risk behaviours.

Plain and simple, safer play is good for business. So, let’s shift the conversation. Let’s make safer play the competitive advantage.

This year’s New Horizons Conference will explore the best and promising practices in the safer play journey. We welcome you to join us at New Horizons as we explore these four key areas of the safer play journey: acquisition, player growth, player retention and support.


Featured Speakers

avatar for Dr. Shawn DuBravac

Dr. Shawn DuBravac

Avrio Institute
President

Speakers

avatar for Bruce Caughill

Bruce Caughill

Rush Street Interactive
Managing Director, Canada
avatar for Dr. Mariya V. Cherkasova

Dr. Mariya V. Cherkasova

West Virginia University
Assistant Professor
avatar for Dr. Luke Clark

Dr. Luke Clark

University of British Columbia
Director of the Centre for Gambling Research
avatar for Claudia Fu

Claudia Fu

University of British Columbia
Graduate Student
avatar for Heather Grieve

Heather Grieve

BCLC
Team Lead, Virtual GSA Program
avatar for Darren Groth

Darren Groth

Parq Vancouver
Manager - Responsible Gaming & Corporate Responsibility
avatar for Ridhima Gupta

Ridhima Gupta

Deloitte
Senior Manager
avatar for Julie Hynes

Julie Hynes

DraftKings Inc.
Senior Manager of Responsible Gaming
avatar for Catherine Jarmain

Catherine Jarmain

iGaming Ontario
Director of Industry Programs and Monitoring
avatar for Tyjondah Kerr

Tyjondah Kerr

Ontario Lottery & Gaming Corporation (OLG)
Director, Program Development and Delivery
avatar for Mark Vander Linden

Mark Vander Linden

Massachusetts Gaming Commission
Director of Research and Responsible Gaming
avatar for Lorelle Muller Lumsden

Lorelle Muller Lumsden

Responsible Gambling Council
Director, PlaySmart Centre
avatar for AJ Maisonneuve

AJ Maisonneuve

BCLC
Player Health Regional Team Lead
avatar for Val Calvo Martinez

Val Calvo Martinez

BettingLadies.com
CEO
avatar for Ryan McCarthy

Ryan McCarthy

BCLC
Director of Player Health
avatar for Catherine Meade

Catherine Meade

Ontario Lottery & Gaming Corporation (OLG)
Vice President - Community, Sustainability & Social Responsibility
avatar for Tamara Morgan

Tamara Morgan

BCLC
Manager, GameSense Programs and Training
avatar for Phil Mun

Phil Mun

Ontario Lottery & Gaming Corporation (OLG)
Senior Analytics and Insights Manager, Social Responsibility
avatar for Happie Poonian

Happie Poonian

BCLC
GameSense Team Leader in Player Health
avatar for Dr. Melissa Salmon

Dr. Melissa Salmon

Focal Research Consultants
Applied Research Lead
avatar for Marie-Noëlle Savoie

Marie-Noëlle Savoie

BCLC
Chief Compliance Officer and Vice President, Safer Play & Enterprise...
avatar for Dr. Carrie Shaw

Dr. Carrie Shaw

Responsible Gambling Council
Principal Researcher
avatar for Matt Smith

Matt Smith

Betknowmore
Head of External Affairs
avatar for Marlene Warner

Marlene Warner

Massachusetts Council on Gaming and Health
CEO